MLC CAD Systems Extends Service Offerings with myMLCservices.com  

Videos, Blogs, News, and Add-on Tools among Resources for SolidWorks and Mastercam Users

AUSTIN, Texas--(August 23, 2010)--In order to extend its technical service and support offerings to its customers, MLC CAD Systems announces the launch of its newly re-designed myMLCservices (http://myMLCservices.com), a technical learning resource center focused solely on the needs of SolidWorks and Mastercam users who want to maximize their use of the software and increase their productivity. With a completely re-designed user interface and more advanced search tools, users can now quickly and easily find the most relevant, up-to-date information on SolidWorks and Mastercam software in sections entitled “What’s New,” “Most Viewed” and “Recommended First Look.” 

Users will find a wealth of dynamic content—in the form of informational videos, FAQs, add-on tools, tips and tricks, and blogs—that is updated continuously by MLC CAD’s seasoned technical team. In order to keep the topics relevant, the content is created and updated frequently by the expert technical team at MLC CAD Systems based directly on user input and designed specifically to address “hot” topics as well as the latest support issues based on high numbers of customer inquiries. In addition recognizing that many of the most creative ideas and solutions come from users this provides a medium to share their expertise and possibly qualify for a honorarium. 

“myMLCservices is a new and creative approach to providing additional channels for delivering customer service to our customers,” says Dennis Hill, president of MLC CAD Systems. “Today many new communication media/methods/mechanisms are available to all of us for gaining technical expertise, improving our product knowledge and expanding our capabilities. No longer are we limited to only one or two methods of learning or problem solving.”

Subscribers to myMLCservices will have instant access to the largest community of real-world SolidWorks users in the world with over 20,000 users in Europe and North America as well as the largest community of Mastercam users. The site’s content is divided into two sections: CAD for SolidWorks users and CAM for Mastercam users.

For a free tour of the site, go to www.myMLCservices.com and click on Tour myMLCservices.

This tour includes all encompassing access to the entire suite of offerings:

myMLCtools - Access to specific function SolidWorks, or Mastercam tools.
myMLClearning - Access to Mastercam, or SolidWorks training modules, documents, or videos.
myMLCvideos - Exclusive access to independently created videos.
myMLCfaq - Access to numerous questions and answers from multiple sources.
myMLCnews – Access to updated news, blogs, documents, or videos.
myMLCplace – Exclusive access to private sharing and collaboration site.

Single-click access to support site:

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The myMLCservices site is focused solely on customer service information and educational resources so there is no selling, promotion, or advertising. Anyone interested in accessing the myMLCservices site can do so for free for 30 days by registering. After 30 days, customers can choose to subscribe to the service on an annual basis. For a free tour of the site, go to www.myMLCservices.com and click on Tour myMLCservices.

About MLC CAD Systems. Founded in 1982, MLC CAD Systems is a value-added reseller (VAR) of industry-leading solutions for design, analysis, validation, manufacturing, data management and data publishing. The company’s experienced team of industry professionals offer real-world, hands-on expertise in implementing a wide variety of solutions, including Mastercam, SolidWorks, SolidWorks Simulation, 3DVIA Composer, SolidWorks Sustainability and SolidWorks Enterprise Product Data Management. With offices in Austin, Dallas/Fort Worth and Houston, TX; Stillwater, OK; New Orleans, LA; Birmingham and Huntsville, AL; Atlanta, GA; Orlando/Tampa, FL; Phoenix, AZ; and Saltillo, MX; and professional training centers in most locations; MLC CAD Systems is one of the largest and most well-respected companies in CAD, CAM, CAE, PDM, and PLM industry. www.mlc-cad.com

Contacts

MLC CAD Systems

Dennis Hill, 512-288-8511 Ext. 111

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www.mlc-cad.com