myMLCservices.com for SolidWorks and Mastercam

myMLCservices.com is a new and creative approach to providing additional channels for delivering Customer Service to our customers

myMLCservices.com is a new and creative approach to providing additional channels for delivering Customer Service to our customers.  As we progress towards the pre-teens (2011-2012) and the teens (2013-2019) many new communication media/methods/mechanisms are available to all of us for gaining technical expertise, improving our product knowledge and expanding our capabilities.  No longer are we limited to only one or two methods of learning or problem-solving.  

The typical Customer Service approach of the last three decades has been to have Technical Support staff and personnel answer incoming phone calls, or e-mails.  This approach worked well as long as you were able to connect directly to a Technical Support person and as long as sample files and/or specific installation information weren't needed to resolve the question/issue.  myMLCservices  is a new Customer Service offering for MLC CAD Systems customers which enables your access to a broad range of new information sources and features listed in the following:

• Access to the largest community of real-world SolidWorks Users in the world with over 20,000 users in Europe and North America
• Access to the broadest community of real-world Mastercam Users in North America
• Up-to-date News & Blogs - myMLCnews
• Extensive Learning Resources - myMLClearning
• Access to many specific design Tools & Downloads - myMLCtools
• Access many independently developed and created videos as well as selected third party videos - myMLCvideos
• Easily used searching capability to access numerous independently created and product and functional-specific instructional videos, articles, tips & tricks - myMLCsearch
• Access to Frequently Asked Questions added to and updated by users - myMLCfaq
• Your own location for sharing & collaborating with your co-workers, suppliers & customers - myMLCplace

It is important to note that myMLCservices is focused on Customer Service information and resources. myMLCservices.com is not a selling, or advertising, or promoting location.  It will be of the most benefit to current SolidWorks and Mastercam customers, or those who want to become users.

To learn more about SolidWorks' and Mastercam's subscription and maintenance programs please contact us today at 800-364-1652, email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it , contact your local MLC CAD Systems location or visit myMLCservices.com and register for a free 30 day trial.